Returns and Exchanges Policy

The Bobux brand is your assurance of quality and craftsmanship. We will be happy to exchange or refund your purchases bought on this website only, within 7 days of date of receipt, should you need a change in size or design, or in the rare case of a manufacturing defect.

Products for exchange or return must be in NEW and UNWORN condition, with original packaging and proof of purchase (i.e. receipt) intact. Please email us at edmund_geraldine@yahoo.com.sg with your request, and we will be in contact with you. Local mail charges (both ways) will be borned by you, and we will not be responsible for shoes lost in mail.

For products bought from our retailers and other websites, please liaise with them directly as they may be covered by a different exchange/returns policy which will overide this website's.